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Read more about the article The “Vai e Vem” Tax: Why Your Bank is Losing Clients Before the Loan is Signed
Why Your Bank is Losing Clients Before the Loan is Signed
Africa / Banking / Dilomacy / Entropy Reduction / Human Capital / Latency Reduction / Management / Operational Infrastructure / Performance Engineering / ROI & Analytics

The “Vai e Vem” Tax: Why Your Bank is Losing Clients Before the Loan is Signed

In the Mozambican banking sector, there is a silent killer of growth. It’s called FO/BO Silo Friction. It follows a predictable, painful pattern: A client walks into a branch, the…

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April 17, 2026

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